Never Look Back?

Start of 2015

A lot can happen in a year, and while we’re all for a certain amount of nostalgia, spending too much time looking back can hinder our ability to move forward. Still, a little stock-taking is worth it, before moving on.

Look at that deck. That’s where we were around this time last year. Buried. We were surrounded by beautiful countryside but frankly, the environment was better suited to retirement than the active life we really want. In 12 months, we made a decision to relocate our business, sold a house, bought a condo, and moved halfway across the country. Now, high about ground level, the chances of us having snow up over our windows is pretty remote.

How did we figure out that this was the right move? And moreover, how did we figure out how to get here? We used the same tools we would have used with clients facing the same sort of life and business challenges. From goal-setting to action plans, we thought very carefully about where we wanted to go.

Step one was to establish the future state, or as we sometimes say, “where we wanted to be when we grew up.” Lists and discussions – how do we like to live? What kind of work do we need to do? Where are the clients? What’s our purpose? Having established a picture that included those things, we needed to figure out how to get there. One tool that helped here was to look backwards…sort of. We played a game called “Remember the Future.” Our friend Luke Hohmann came up with it – seeing yourself, your product, or your company in a future state and then working backwards to determine the milestones that will get you there. His company, Conteneo, has a host of great tools that facilitators like us, use to help people and companies navigate the sometimes winding and branching paths to where they need to be.

Before we knew it, we had a roadmap of key tasks that needed to happen. Sell the house. Find a new space. Organize the move. Fit it all around our current commitments. And we did it. Step two: just get started. Put one foot in front of the other and start moving toward the milestones. Some took longer, some were easy, some were a challenge. But here we are. Join us on our journey – and if you or your company need help getting where you want to go, get in touch. It would be our pleasure to help.

Eyes to the future, with nowhere to go but up…

Megann and Steve

225 Sackville Street from the Ground

A few reminders about getting there

  1. Figure out your purpose.
  2. Set a big goal.
  3. Determine a time you want to arrive.
  4. Look back and see the steps it took to get there.
  5. Start moving.

Good luck, and here’s to a purpose-filled, prosperous and productive 2016.

 

Did you Win? Or Did you Learn?

Learn to fail. Fail often. FaiSuccess vs Failure.pngl fast. Does this sound familiar? Failure is the current focus in many schools of “entrepreneurial thinking”. We contend that it is of no consequence whether you failed – rather, it’s what you learned that’s important. For us, “You win or you learn” is the key to keeping going when things don’t turn out quite as we had anticipated.

Seeking the “why” of any outcome will build your understanding of the processes, paradigms, or procedures that got you there. That kind of insight will improve your future outcomes, regardless of whether you won – or learned.

Keep asking questions,

Megann and Steve

Hold fast? Or let go?

Poker HandThere’s an old Kenny Rogers song, The Gamblerthat has the line, “you gotta know when to hold ’em, know when to fold ’em”…

That’s something useful to consider when you are doing a business refresh, rejuvenation, or even a resurrection. If you truly want to do something differently, you need to decide what’s essential to retain, and what you can let go. It seems like an easy decision, but that Drucker-ism to “stop doing something old” is more difficult than it looks.

This exercise is one where the help of a professional facilitator can come in handy. They don’t have the same emotional bond with your “old stuff” as you do. That frees them up to ask hard questions, such as, “from what you’ve told me, that thing you’re clinging to doesn’t really fit with where you’ve told me you want to go”. We like to ask the hard questions – although we’re also keen on making that as painless as possible. One technique we use is to play metaphor-based games, such as Innovation Games®. One called Prune the Product Tree is easily adaptable to just this situation – and can also help you and your team consider the impacts of keeping, versus letting go.

We’re happy to help if you’d need a hand with this or other sticky business problems. And your location is no object – have suitcase, will travel!

Knowing when to hold ’em,

Megann and Steve

Is your Startup Growing Up?

As you grow up, your needs, wants, ideas and preferences change. Your attitudes change. You change.

The same can be said for your startup organization. The more you grow, the more roles and goals you’ll have. Pretty soon (unless you took an opportunity to fail fast), you’ll need to work more on staying up than starting up. How will you manage your products?

It’s been our experience that product managers have a pretty tricky list of responsibilities (and the product managers we know tell us that, as well). The key to that is community. As you evolve and grow as a product manager, it’s nice to have others at various stages of their product management career that you can lean on, network with, or use as a sounding board. We’re working to help build that community here in Atlantic Canada. Coming soon, we’ll be sharing more details about ProductCamp Atlantic 2014. For now, you can check out the registration site  …and tell us what you’d like to learn more about at ProductCamp – it’s a chance for Product Managers to have a day, and have your say. We’d love to hear from you.

Staying up and growing,

Megann and Steve

Should You Really Stick to Your Knitting?

Do what you know best, and keep on doing it…what does that really mean? It’s a question we’ve been pondering lately, as we watch clients struggling with the need to grow and adapt, and the desire to hold on to what is central to their culture and narrative. Certainly there’s value to concentrating on one’s core competencies. But what is “your knitting”, exactly? Is it flat, straight stitches, carrying on, row-after-row? Or is it a series of complicated cables, winding in and out, never losing the path but requiring extreme effort to follow? Perhaps it’s a crazy, multi-coloured pattern, like fair isle – traditional, yet different every time. For knitters, it can be all of these things, and more. So the idea that “what you’re best at” can be only one thing is an over-simplification of the concept. 

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Knitting, at its essence, is comprised of two simple stitches: knit, and purl. Similarly with your business or product, there is something fundamental to which you should hold fast. But this doesn’t mean for a minute that there isn’t room for growth or change. Apple, for example, built computers that were simple, beautiful, and easy to use. Yet no one today would think of them simply as “a computer company”. So at your next strategy meeting, when someone says you are straying too far from the status quo, and suggests you might want to “stick to your knitting”, make sure you know what that means. Break down what it is that you do to its pure substance, and decide what it is that you absolutely can’t afford to change. Then feel free to change everything else. As long as you don’t lose track of how to knit and to purl…you can be any kind of  knitter you can imagine. 

Helping unravel your challenges,

Megann and Steve

 

What’s Next for Your Product? A Tree Can Help you Get it Right!

Iterate early and often? Absolutely. But each version change to your product (or products) has the potential to move you further and further from your brand’s core. Eventually your brand looks like a copy of a copy of a…well, you understand. Your messages lose resolution. Your mission lacks clarity.

How do you keep that from happening? We like to use Innovation Games(r) to solve problems, and better yet, to prevent them. In the case of the problem we’re considering today, our clients love it when we play Prune the Product Tree to work through their product roadmap or brand strategy.

Imagine the trunk of the tree is your brand. This is your core. Your heart. Your promise. The thing that supports everything else you do. It should be immutable and unchanging. As you add leaves, flowers, or fruit…make sure they fit with your trunk. If your company is a birch tree, you aren’t going to turn out any apples. Once you’ve mapped out your “where’s next?”, think about the roots of your tree. They’re all the systems and structure that keep you upright, supporting your trunk and enabling everything you do. If your root system is insufficient, the leaves and blossoms will wither…and eventually even the trunk will succumb.

This simple but powerful metaphor is one of the most useful games in our toolkit – it’s helped us help many of our clients stay true to their purpose, and it can help you, too.

Solidly yours,

Megann and Steve

Get Out of the Building!

We had a chance to see Steve Blank in conversation with a couple of hundred entrepreneurs and their ilk on Friday, at Canada’s Business Model Competition. To be precise, he was chatting by video conference on a giant screen with Drs. Mary Kilfoil and Daniel Boyd, at Halifax’s Rowe School of Business.

It was a wide-ranging chat about all things entrepreneurial, but one of the key messages was the importance of getting out of the building – to talk to customers, of course, but also to just get a fresh perspective, and to look around.

As we’ve done this, we’ve discovered that in our corner of the world, at least, entrepreneurship is the new normal. Maybe it’s because we’re attuned to it, but businesses and business ideas are springing up everywhere. Within an easy walk of our home office we have conference organizers, forestry consultants, big data analytics experts, shopkeepers, software developers, and more. So while the prevailing wind of conversation says our province is on a downward trajectory and may soon implode, we’re sensing otherwise. Times are changing, most certainly, but outside of our building, they’re changing for the better.

So as our moms used to say, “you kids, get outside!” You’ll be amazed at what you’ll discover.

Megann and Steve